pawaPay incident

Performance degradation affecting Lesotho M-Pesa services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on April 30, 2026 affecting M-Pesa :: Web Deposit and M-Pesa :: Payout, lasting 22h 14m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2026, 12:36 PM UTC
Resolved
May 01, 2026, 10:51 AM UTC
Duration
22h 14m
Detected by Pingoru
Apr 30, 2026, 12:36 PM UTC

Affected components

M-Pesa :: Web DepositM-Pesa :: Payout

Update timeline

  1. investigating Apr 30, 2026, 12:36 PM UTC

    We are experiencing degraded performance in the Lesotho M-Pesa services. We are investigating the issue.

  2. monitoring May 01, 2026, 09:29 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 01, 2026, 10:51 AM UTC

    The incident has been resolved. We apologise for the inconvenience.