Resolved after 6 hours 2 minutes, affecting MTN :: Web Deposit and MTN :: Payout, on August 9, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- investigating Aug 09, 2026, 07:14 PM UTC
We are experiencing degraded performance in the Ghana MTN services. We are investigating the issue.
- identified Aug 09, 2026, 08:40 PM UTC
MTN Ghana is still facing an outage on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
- monitoring Aug 09, 2026, 11:42 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Aug 10, 2026, 01:17 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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