pawaPay incident

Performance degradation affecting Mozambique Movitel services

Resolved after 6 hours 40 minutes, affecting Movitel :: Web Deposit and Movitel :: Payout, on August 6, 2026.

monitoring Aug 07, 2026, 01:49 AM UTC

A fix has been deployed by Mozambique Movitel. We are seeing improvements in success rates and will continue monitoring the incident.

Started
Aug 06, 2026, 09:11 PM UTC
Resolved
Aug 07, 2026, 03:51 AM UTC
Duration
6h 40m
Detected by Pingoru
Aug 06, 2026, 09:11 PM UTC

Affected components

Movitel :: Web DepositMovitel :: Payout

Update timeline

  1. investigating Aug 06, 2026, 09:11 PM UTC

    We are experiencing an outage of the Mozambique Movitel services. We are investigating the issue.

  2. monitoring Aug 07, 2026, 01:49 AM UTC

    A fix has been deployed by Mozambique Movitel. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 07, 2026, 03:51 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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