pawaPay incident

Performance degradation affecting Nigeria Monnify services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on August 5, 2026 affecting Monnify :: Web Deposit and Monnify :: Payout, lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2026, 08:18 AM UTC
Resolved
Aug 05, 2026, 11:02 AM UTC
Duration
2h 43m
Detected by Pingoru
Aug 05, 2026, 08:18 AM UTC

Affected components

Monnify :: Web DepositMonnify :: Payout

Update timeline

  1. identified Aug 05, 2026, 08:18 AM UTC

    We have identified instability in Nigeria Monnify services. We have escalated this to the MMO for resolution.

  2. monitoring Aug 05, 2026, 09:06 AM UTC

    A fix has been deployed by Nigeria Monnify. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 05, 2026, 11:02 AM UTC

    The incident has been resolved. We apologise for the inconvenience.