pawaPay incident

Performance degradation affecting Mali Orange services

Major Resolved View vendor source →

pawaPay experienced a major incident on July 27, 2026 affecting Orange :: Web deposit and Orange :: Payout, lasting 4h 22m. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2026, 05:57 AM UTC
Resolved
Jul 27, 2026, 10:20 AM UTC
Duration
4h 22m
Detected by Pingoru
Jul 27, 2026, 05:57 AM UTC

Affected components

Orange :: Web depositOrange :: Payout

Update timeline

  1. investigating Jul 27, 2026, 05:57 AM UTC

    We are experiencing an outage of the Mali Orange services. We are investigating the issue.

  2. monitoring Jul 27, 2026, 07:40 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jul 27, 2026, 10:20 AM UTC

    The incident has been resolved. We apologise for the inconvenience.