pawaPay incident
Performance degradation affecting Airtel OpenAPI services
Resolved after 2 hours 4 minutes, affecting Airtel :: Web Deposit and Airtel :: Web Deposit and 1 more, on July 20, 2026.
We are seeing improvements in success rates across the affected services and will continue monitoring the incident.
Affected components
Update timeline
- investigating Jul 20, 2026, 09:49 PM UTC
We are experiencing degraded performance in Airtel services across multiple markets. We are investigating the issue. Affected markets: DRC, Congo B, Gabon, Kenya, Malawi, Rwanda, Tanzania, Uganda and Zambia.
- monitoring Jul 20, 2026, 10:18 PM UTC
We are seeing improvements in success rates across the affected services and will continue monitoring the incident.
- resolved Jul 20, 2026, 11:53 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Your product runs on more than pawaPay
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services