pawaPay incident

Performance degradation affecting Malawi TNM services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on July 20, 2026 affecting TNM :: Web Deposits and TNM :: Payouts, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2026, 03:19 AM UTC
Resolved
Jul 20, 2026, 03:42 AM UTC
Duration
22m
Detected by Pingoru
Jul 20, 2026, 03:19 AM UTC

Affected components

TNM :: Web DepositsTNM :: Payouts

Update timeline

  1. investigating Jul 20, 2026, 03:19 AM UTC

    We are experiencing degraded performance in the Malawi TNM services. We are investigating the issue.

  2. resolved Jul 20, 2026, 03:42 AM UTC

    This incident has been resolved.