pawaPay incident

Performance degradation affecting MTN OpenAPI services

Resolved after 2 hours 45 minutes, affecting MTN :: Web Deposit and MTN :: Web Deposit and 1 more, on July 17, 2026.

monitoring Jul 17, 2026, 01:48 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started: Jul 17, 2026, 12:18 PM UTC
Resolved: Jul 17, 2026, 03:03 PM UTC
Duration: 2h 45m
Detected by Pingoru: Jul 17, 2026, 12:18 PM UTC

Affected components

MTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: PayoutMTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: Web DepositMTN :: Web DepositMTN :: Payout

Update timeline

investigating Jul 17, 2026, 12:18 PM UTC

We are experiencing degraded performance in the MTN OpenAPI services. We are investigating the issue.
monitoring Jul 17, 2026, 01:48 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.
resolved Jul 17, 2026, 03:03 PM UTC

The incident has been resolved. We apologise for the inconvenience.

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