pawaPay incident

Performance degradation affecting MTN OpenAPI services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on July 17, 2026 affecting MTN :: Web Deposit and MTN :: Web Deposit and 1 more component, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2026, 12:18 PM UTC
Resolved
Jul 17, 2026, 03:03 PM UTC
Duration
2h 45m
Detected by Pingoru
Jul 17, 2026, 12:18 PM UTC

Affected components

MTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: PayoutMTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: Web DepositMTN :: Web DepositMTN :: Payout

Update timeline

  1. investigating Jul 17, 2026, 12:18 PM UTC

    We are experiencing degraded performance in the MTN OpenAPI services. We are investigating the issue.

  2. monitoring Jul 17, 2026, 01:48 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jul 17, 2026, 03:03 PM UTC

    The incident has been resolved. We apologise for the inconvenience.