pawaPay incident

Performance degradation affecting Benin MTN services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on July 16, 2026 affecting MTN :: Web Deposit and MTN :: Payout and 1 more component, lasting 6h 43m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 11:18 AM UTC
Resolved
Jul 16, 2026, 06:01 PM UTC
Duration
6h 43m
Detected by Pingoru
Jul 16, 2026, 11:18 AM UTC

Affected components

MTN :: Web DepositMTN :: PayoutMTN :: Betting :: Web DepositMTN :: Betting :: Payout

Update timeline

  1. investigating Jul 16, 2026, 11:18 AM UTC

    We are experiencing an outage of the Benin MTN services. We are investigating the issue.

  2. investigating Jul 16, 2026, 11:39 AM UTC

    This is a quick update to announce that we are still experiencing an outage of the Benin MTN services. We are investigating the issue.

  3. investigating Jul 16, 2026, 03:21 PM UTC

    This is a quick update to announce that we are still experiencing an outage of the Benin MTN services. We are investigating the issue.

  4. monitoring Jul 16, 2026, 05:15 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  5. resolved Jul 16, 2026, 06:01 PM UTC

    The incident has been resolved. We apologise for the inconvenience.