pawaPay incident

Performance degradation affecting Malawi Airtel services

Major Resolved View vendor source →

pawaPay experienced a major incident on July 10, 2026 affecting Airtel :: Web Deposit and Airtel :: Payout, lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 04:19 AM UTC
Resolved
Jul 10, 2026, 07:01 AM UTC
Duration
2h 42m
Detected by Pingoru
Jul 10, 2026, 04:19 AM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. identified Jul 10, 2026, 04:19 AM UTC

    We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring Jul 10, 2026, 06:19 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jul 10, 2026, 07:01 AM UTC

    The incident has been resolved. We apologise for the inconvenience.