pawaPay incident

Performance degradation affecting Ghana Telecel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on July 8, 2026 affecting Telecel :: Web Deposit, lasting 9h 4m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 06:00 PM UTC
Resolved
Jul 09, 2026, 03:04 AM UTC
Duration
9h 4m
Detected by Pingoru
Jul 08, 2026, 06:00 PM UTC

Affected components

Telecel :: Web Deposit

Update timeline

  1. investigating Jul 08, 2026, 06:00 PM UTC

    We are experiencing an outage of the Ghana Telecel services. We are investigating the issue.

  2. monitoring Jul 09, 2026, 01:54 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jul 09, 2026, 03:04 AM UTC

    The incident has been resolved. We apologise for the inconvenience.