pawaPay incident

Performance degradation affecting Nigeria Airtel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on July 7, 2026 affecting Airtel :: Web Deposit and Airtel :: Payout, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2026, 01:11 AM UTC
Resolved
Jul 07, 2026, 03:01 AM UTC
Duration
1h 50m
Detected by Pingoru
Jul 07, 2026, 01:11 AM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating Jul 07, 2026, 01:11 AM UTC

    We are experiencing an outage of the Nigeria Airtel services. We are investigating the issue.

  2. identified Jul 07, 2026, 01:49 AM UTC

    This is a quick update to inform you that we are still experiencing an outage in our Nigeria Airtel deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  3. monitoring Jul 07, 2026, 02:06 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  4. resolved Jul 07, 2026, 03:01 AM UTC

    The incident has been resolved. We apologise for the inconvenience.