pawaPay incident

Performance degradation affecting Tanzania Vodacom services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on July 3, 2026 affecting Vodacom :: Web Deposit and Vodacom :: USSD Deposit and 1 more component, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2026, 12:49 PM UTC
Resolved
Jul 03, 2026, 02:02 PM UTC
Duration
1h 12m
Detected by Pingoru
Jul 03, 2026, 12:49 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: USSD DepositVodacom :: Payout

Update timeline

  1. investigating Jul 03, 2026, 12:49 PM UTC

    We are experiencing an outage of the Tanzania Vodacom services. We are investigating the issue.

  2. investigating Jul 03, 2026, 01:27 PM UTC

    We are experiencing an outage of the Tanzania Vodacom services. We are investigating the issue.

  3. monitoring Jul 03, 2026, 01:38 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  4. resolved Jul 03, 2026, 02:02 PM UTC

    The incident has been resolved. We apologise for the inconvenience.