pawaPay incident
Performance degradation affecting Cameroon Orange services
Resolved after 7 hours 22 minutes, affecting Orange :: Web Deposit and Orange :: Payout, on July 2, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- identified Jul 02, 2026, 03:53 PM UTC
We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.
- identified Jul 02, 2026, 03:54 PM UTC
We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.
- monitoring Jul 02, 2026, 06:57 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Jul 02, 2026, 07:16 PM UTC
We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.
- monitoring Jul 02, 2026, 08:44 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Jul 02, 2026, 11:16 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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