pawaPay incident

Performance degradation affecting MTN OpenAPI services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on July 1, 2026 affecting MTN :: Web Deposit and MTN :: Web Deposit and 1 more component, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 09:21 AM UTC
Resolved
Jul 01, 2026, 11:54 AM UTC
Duration
2h 32m
Detected by Pingoru
Jul 01, 2026, 09:21 AM UTC

Affected components

MTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: PayoutMTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: Web DepositMTN :: PayoutMTN :: Payout

Update timeline

  1. investigating Jul 01, 2026, 09:21 AM UTC

    We are experiencing an outage in the MTN OpenAPI services. We are investigating the issue.

  2. monitoring Jul 01, 2026, 10:05 AM UTC

    A fix has been deployed by the MTN. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jul 01, 2026, 11:54 AM UTC

    This incident has been resolved.