pawaPay incident

Performance degradation affecting Kenya Airtel services

Major Resolved View vendor source →

pawaPay experienced a major incident on April 26, 2026 affecting Airtel :: Betting :: Web Deposit and Airtel :: Betting :: Payout and 1 more component, lasting 5h 5m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2026, 10:27 PM UTC
Resolved
Apr 27, 2026, 03:33 AM UTC
Duration
5h 5m
Detected by Pingoru
Apr 26, 2026, 10:27 PM UTC

Affected components

Airtel :: Betting :: Web DepositAirtel :: Betting :: PayoutAirtel :: PayoutAirtel :: Web Deposit

Update timeline

  1. identified Apr 26, 2026, 10:27 PM UTC

    We have identified instability in Kenya Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring Apr 27, 2026, 02:36 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 27, 2026, 03:33 AM UTC

    The incident has been resolved. We apologise for the inconvenience.