pawaPay incident

Performance degradation affecting Zambia Zamtel services

Major Resolved View vendor source →
Started
Apr 26, 2026, 10:04 PM UTC
Resolved
Apr 26, 2026, 11:58 PM UTC
Duration
1h 53m
Detected by Pingoru
Apr 26, 2026, 10:04 PM UTC

Affected components

NFS :: Zamtel :: PayoutZamtel :: Web DepositZamtel :: PayoutZamtel :: USSD Deposit

Update timeline

  1. investigating Apr 26, 2026, 10:04 PM UTC

    We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.

  2. monitoring Apr 26, 2026, 10:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 26, 2026, 11:58 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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