pawaPay incident
Performance degradation affecting Zambia Airtel services
Resolved after 7 hours 37 minutes, affecting Airtel :: Web Deposit and Airtel :: USSD Deposit and 1 more, on June 26, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- identified Jun 26, 2026, 11:42 PM UTC
We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.
- identified Jun 26, 2026, 11:52 PM UTC
We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.
- identified Jun 27, 2026, 05:07 AM UTC
This is an update that we are still having instability in Zambia Airtel services. We have escalated this to the MNO for resolution.
- monitoring Jun 27, 2026, 07:01 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Jun 27, 2026, 07:20 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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