pawaPay incident

Performance degradation affecting DRC MMO services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on June 25, 2026 affecting Vodacom :: Web Deposit and Vodacom :: Payout, lasting 2h 53m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2026, 11:13 PM UTC
Resolved
Jun 26, 2026, 02:06 AM UTC
Duration
2h 53m
Detected by Pingoru
Jun 25, 2026, 11:13 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: Payout

Update timeline

  1. investigating Jun 25, 2026, 11:13 PM UTC

    We are experiencing an outage of the DRC Vodacom services. We are investigating the issue.

  2. monitoring Jun 26, 2026, 12:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 26, 2026, 02:06 AM UTC

    The incident has been resolved. We apologise for the inconvenience.