pawaPay incident

Performance degradation affecting Tanzania Halotel services

Critical Ongoing View vendor source →

pawaPay is currently experiencing a critical incident affecting Halotel :: Web Deposit and Halotel :: USSD Deposit and 1 more component, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 24, 2026, 04:06 PM UTC
Resolved
Ongoing
Duration
● 2h 43m
Detected by Pingoru
Jun 24, 2026, 04:06 PM UTC

Affected components

Halotel :: Web DepositHalotel :: USSD DepositHalotel :: Payout

Update timeline

  1. identified Jun 24, 2026, 04:06 PM UTC

    We have identified instability in Tanzania Halotel services. We have escalated this to the MMO for resolution.

  2. identified Jun 24, 2026, 04:25 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jun 24, 2026, 04:26 PM UTC

    We are continuing to work on a fix for this issue.