pawaPay incident

Performance degradation affecting Cameroon Orange services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on June 23, 2026 affecting Orange :: Web Deposit and Orange :: Payout, lasting 2h 40m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2026, 05:26 AM UTC
Resolved
Jun 23, 2026, 08:06 AM UTC
Duration
2h 40m
Detected by Pingoru
Jun 23, 2026, 05:26 AM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. identified Jun 23, 2026, 05:26 AM UTC

    We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.

  2. identified Jun 23, 2026, 06:24 AM UTC

    This is a quick update to inform you that we are now experiencing an outage in our Cameroon Orange deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  3. monitoring Jun 23, 2026, 07:26 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  4. resolved Jun 23, 2026, 08:06 AM UTC

    The incident has been resolved. We apologise for the inconvenience.