pawaPay incident

Performance degradation affecting DRC Orange services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on April 25, 2026 affecting Orange :: Web Deposit and Orange :: Payout, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2026, 11:55 AM UTC
Resolved
Apr 25, 2026, 02:01 PM UTC
Duration
2h 6m
Detected by Pingoru
Apr 25, 2026, 11:55 AM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. identified Apr 25, 2026, 11:55 AM UTC

    We have identified instability in DRC Orange services. We have escalated this to the MMO for resolution.

  2. resolved Apr 25, 2026, 02:01 PM UTC

    The incident has been resolved. We apologise for the inconvenience.