pawaPay incident

Performance degradation affecting Lesotho M-Pesa services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on June 18, 2026 affecting M-Pesa :: Web Deposit and M-Pesa :: Payout, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2026, 12:16 AM UTC
Resolved
Jun 18, 2026, 01:54 AM UTC
Duration
1h 38m
Detected by Pingoru
Jun 18, 2026, 12:16 AM UTC

Affected components

M-Pesa :: Web DepositM-Pesa :: Payout

Update timeline

  1. identified Jun 18, 2026, 12:16 AM UTC

    We have identified instability in Lesotho M-Pesa services. We have escalated this to the MMO for resolution.

  2. monitoring Jun 18, 2026, 01:04 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jun 18, 2026, 01:54 AM UTC

    The incident has been resolved. We apologise for the inconvenience.