pawaPay incident

Performance degradation affecting Zambia Airtel services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on June 17, 2026 affecting Airtel :: Web Deposit and Airtel :: USSD Deposit and 1 more component, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2026, 10:30 PM UTC
Resolved
Jun 17, 2026, 11:56 PM UTC
Duration
1h 25m
Detected by Pingoru
Jun 17, 2026, 10:30 PM UTC

Affected components

Airtel :: Web DepositAirtel :: USSD DepositAirtel :: Payout

Update timeline

  1. investigating Jun 17, 2026, 10:30 PM UTC

    We are experiencing degraded performance in the Zambia Airtel services. We are investigating the issue.

  2. monitoring Jun 17, 2026, 11:00 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jun 17, 2026, 11:56 PM UTC

    The incident has been resolved. We apologise for the inconvenience.