pawaPay incident

Performance degradation affecting Ghana Telecel services

Critical Ongoing View vendor source →

pawaPay is currently experiencing a critical incident affecting Telecel :: Web Deposit and Telecel :: USSD deposit and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 16, 2026, 10:13 PM UTC
Resolved
Ongoing
Duration
● 1h 46m
Detected by Pingoru
Jun 16, 2026, 10:13 PM UTC

Affected components

Telecel :: Web DepositTelecel :: USSD depositTelecel :: Payout

Update timeline

  1. identified Jun 16, 2026, 10:13 PM UTC

    We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.

  2. monitoring Jun 16, 2026, 10:30 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. identified Jun 16, 2026, 11:02 PM UTC

    This is a quick update to inform you that we are still experiencing an outage in our Ghana Telecel deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  4. monitoring Jun 16, 2026, 11:24 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.