pawaPay incident

Performance degradation affecting Nigeria MTN services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on June 16, 2026 affecting MTN :: Web Deposit and MTN :: Payout, lasting 3h 36m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 03:07 PM UTC
Resolved
Jun 16, 2026, 06:43 PM UTC
Duration
3h 36m
Detected by Pingoru
Jun 16, 2026, 03:07 PM UTC

Affected components

MTN :: Web DepositMTN :: Payout

Update timeline

  1. investigating Jun 16, 2026, 03:07 PM UTC

    We are experiencing an outage of the Nigeria MTN services. We are investigating the issue.

  2. investigating Jun 16, 2026, 03:21 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 16, 2026, 05:32 PM UTC

    A fix has been deployed by Nigeria MTN. We are seeing improvements in success rates and will continue monitoring the incident.

  4. resolved Jun 16, 2026, 06:43 PM UTC

    The incident has been resolved. We apologise for the inconvenience.