pawaPay incident
Performance degradation affecting Ghana AirtelTigo services
Resolved after 22 hours 58 minutes, affecting AirtelTigo :: Web Deposit and AirtelTigo :: Payout, on June 15, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- investigating Jun 15, 2026, 01:23 PM UTC
We are experiencing an outage of the Ghana AirtelTigo services. We are investigating the issue.
- monitoring Jun 15, 2026, 04:53 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- investigating Jun 15, 2026, 05:28 PM UTC
We are experiencing degraded performance in the Ghana AirtelTigo services. We are investigating the issue.
- identified Jun 16, 2026, 06:39 AM UTC
We are still experiencing degraded performance in our AirtelTigo deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
- monitoring Jun 16, 2026, 08:59 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Jun 16, 2026, 12:22 PM UTC
This incident has been resolved.
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