pawaPay incident

Performance degradation affecting Zambia MTN services

Major Resolved View vendor source →

pawaPay experienced a major incident on June 13, 2026 affecting MTN :: Web Deposit and MTN :: Payout, lasting 2h 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2026, 10:17 PM UTC
Resolved
Jun 14, 2026, 12:48 AM UTC
Duration
2h 31m
Detected by Pingoru
Jun 13, 2026, 10:17 PM UTC

Affected components

MTN :: Web DepositMTN :: Payout

Update timeline

  1. investigating Jun 13, 2026, 10:17 PM UTC

    We are experiencing an outage of the Zambia MTN services. We are investigating the issue.

  2. monitoring Jun 13, 2026, 11:51 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jun 14, 2026, 12:48 AM UTC

    This incident has been resolved.