pawaPay incident

Performance degradation affecting Malawi Airtel services

pawaPay is currently experiencing a major incident affecting Airtel :: Web Deposit and Airtel :: Payout, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 13, 2026, 04:11 PM UTC
Resolved
Ongoing
Duration
● 2h 44m
Detected by Pingoru
Jun 13, 2026, 04:11 PM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. identified Jun 13, 2026, 04:11 PM UTC

    We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring Jun 13, 2026, 05:53 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.