pawaPay incident

Performance degradation affecting Malawi TNM services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on June 11, 2026 affecting TNM :: Web Deposits and TNM :: Payouts, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2026, 11:26 PM UTC
Resolved
Jun 12, 2026, 01:18 AM UTC
Duration
1h 52m
Detected by Pingoru
Jun 11, 2026, 11:26 PM UTC

Affected components

TNM :: Web DepositsTNM :: Payouts

Update timeline

  1. identified Jun 11, 2026, 11:26 PM UTC

    We have identified instability in Malawi TNM services. We have escalated this to the MMO for resolution.

  2. monitoring Jun 12, 2026, 12:32 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jun 12, 2026, 01:18 AM UTC

    The incident has been resolved. We apologise for the inconvenience.