pawaPay incident

Performance degradation affecting DRC Airtel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on June 11, 2026 affecting Airtel :: Web Deposit and Airtel :: Payout, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2026, 11:34 PM UTC
Resolved
Jun 12, 2026, 01:19 AM UTC
Duration
1h 44m
Detected by Pingoru
Jun 11, 2026, 11:34 PM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating Jun 11, 2026, 11:34 PM UTC

    We are experiencing an outage of the DRC Airtel services. We are investigating the issue.

  2. monitoring Jun 12, 2026, 12:42 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jun 12, 2026, 01:19 AM UTC

    The incident has been resolved. We apologise for the inconvenience.