pawaPay incident

Performance degradation affecting Cameroon Orange services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on June 11, 2026 affecting Orange :: Web Deposit and Orange :: Payout and 1 more component, lasting 11h 15m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2026, 02:58 PM UTC
Resolved
Jun 12, 2026, 02:13 AM UTC
Duration
11h 15m
Detected by Pingoru
Jun 11, 2026, 02:58 PM UTC

Affected components

Orange :: Web DepositOrange :: PayoutOrange :: Betting :: Web DepositOrange :: Betting :: Payout

Update timeline

  1. identified Jun 11, 2026, 02:58 PM UTC

    We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.

  2. monitoring Jun 11, 2026, 05:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Jun 11, 2026, 06:43 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Jun 11, 2026, 06:49 PM UTC

    We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.

  5. identified Jun 11, 2026, 09:02 PM UTC

    This is a quick update to inform you that we are still experiencing degraded performance in our Orange Cameroon deposit and payout]gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  6. resolved Jun 12, 2026, 02:13 AM UTC

    The incident has been resolved. We apologise for the inconvenience.