pawaPay incident

Performance degradation affecting DRC Airtel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on June 11, 2026 affecting Airtel :: Web Deposit and Airtel :: Payout, lasting 3h 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2026, 01:29 PM UTC
Resolved
Jun 11, 2026, 05:01 PM UTC
Duration
3h 31m
Detected by Pingoru
Jun 11, 2026, 01:29 PM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating Jun 11, 2026, 01:29 PM UTC

    We are experiencing an outage of the DRC Airtel services. We are investigating the issue.

  2. monitoring Jun 11, 2026, 02:19 PM UTC

    We are seeing improvements in success rates of deposits and will continue monitoring the incident.

  3. investigating Jun 11, 2026, 02:24 PM UTC

    We are again experiencing an outage of the DRC Airtel services. We are investigating the issue.

  4. monitoring Jun 11, 2026, 03:22 PM UTC

    A fix has been deployed by DRC Airtel. We are seeing improvements in success rates and will continue monitoring the incident.

  5. resolved Jun 11, 2026, 05:01 PM UTC

    This incident has been resolved.