pawaPay incident

Performance degradation affecting Rwanda MTN services

Major Ongoing View vendor source →

pawaPay is currently experiencing a major incident affecting MTN :: Web Deposit and MTN :: Payout, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 10, 2026, 05:24 PM UTC
Resolved
Ongoing
Duration
● 1h 57m
Detected by Pingoru
Jun 10, 2026, 05:24 PM UTC

Affected components

MTN :: Web DepositMTN :: Payout

Update timeline

  1. investigating Jun 10, 2026, 05:24 PM UTC

    We are experiencing an outage of the Rwanda MTN services. We are investigating the issue.

  2. monitoring Jun 10, 2026, 07:03 PM UTC

    A fix has been deployed by Rwanda MTN. We are seeing improvements in success rates and will continue monitoring the incident.