pawaPay incident
Performance degradation affecting Kenya M-Pesa services
Resolved after 16 hours 37 minutes, affecting M-Pesa :: Web Deposit and M-Pesa :: USSD Deposit and 1 more, on June 9, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- investigating Jun 09, 2026, 10:56 PM UTC
We are experiencing an outage of the Kenya M-Pesa services. We are investigating the issue.
- investigating Jun 09, 2026, 11:06 PM UTC
We are experiencing an outage of the Kenya M-Pesa services. We are investigating the issue.
- investigating Jun 10, 2026, 04:18 AM UTC
We are experiencing degraded performance in the Kenya M-Pesa services. We are investigating the issue.
- monitoring Jun 10, 2026, 07:16 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- identified Jun 10, 2026, 08:30 AM UTC
This is a quick update to inform you that we are still experiencing instability in Kenya M-Pesa services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- identified Jun 10, 2026, 08:37 AM UTC
This is a quick update to inform you that we are still experiencing instability in Kenya M-Pesa services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Jun 10, 2026, 02:02 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Jun 10, 2026, 03:33 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Your product runs on more than pawaPay
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services