pawaPay incident
Performance degradation affecting Kenya M-Pesa services
Resolved after 12 hours 40 minutes, affecting M-Pesa :: Web Deposit and M-Pesa :: USSD Deposit and 1 more, on June 8, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- investigating Jun 08, 2026, 10:18 PM UTC
We are experiencing an outage of the Kenya M-Pesa services. We are investigating the issue.
- identified Jun 08, 2026, 11:20 PM UTC
Kenya M-Pesa is still facing an outage on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
- identified Jun 09, 2026, 12:02 AM UTC
This is a quick update to inform you that we are still experiencing degraded performance in our Kenya M-Pesa deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Jun 09, 2026, 06:48 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- identified Jun 09, 2026, 07:13 AM UTC
This is a quick update to inform you that we are still experiencing degraded performance in our Kenya M-Pesa deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Jun 09, 2026, 07:58 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Jun 09, 2026, 10:59 AM UTC
This incident has been resolved.
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