pawaPay incident

Performance degradation affecting Ghana Telecel services

Resolved after 9 hours 10 minutes, affecting Telecel :: Web Deposit and Telecel :: USSD deposit and 1 more, on June 8, 2026.

monitoring Jun 09, 2026, 03:51 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 08, 2026, 09:36 PM UTC
Resolved
Jun 09, 2026, 06:46 AM UTC
Duration
9h 10m
Detected by Pingoru
Jun 08, 2026, 09:36 PM UTC

Affected components

Telecel :: Web DepositTelecel :: USSD depositTelecel :: Payout

Update timeline

  1. investigating Jun 08, 2026, 09:36 PM UTC

    We are experiencing an outage of the Ghana Telecel services. We are investigating the issue.

  2. monitoring Jun 09, 2026, 03:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 09, 2026, 06:46 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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