pawaPay incident

Performance degradation affecting Ghana Telecel services

Major Resolved View vendor source →

pawaPay experienced a major incident on June 8, 2026 affecting Telecel :: Web Deposit and Telecel :: USSD deposit and 1 more component, lasting 9h 10m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2026, 09:36 PM UTC
Resolved
Jun 09, 2026, 06:46 AM UTC
Duration
9h 10m
Detected by Pingoru
Jun 08, 2026, 09:36 PM UTC

Affected components

Telecel :: Web DepositTelecel :: USSD depositTelecel :: Payout

Update timeline

  1. investigating Jun 08, 2026, 09:36 PM UTC

    We are experiencing an outage of the Ghana Telecel services. We are investigating the issue.

  2. monitoring Jun 09, 2026, 03:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 09, 2026, 06:46 AM UTC

    The incident has been resolved. We apologise for the inconvenience.