pawaPay incident

Performance degradation affecting Zambia Zamtel services

Major Resolved View vendor source →

pawaPay experienced a major incident on June 8, 2026 affecting NFS :: Zamtel :: Payout and Zamtel :: Web Deposit and 1 more component, lasting 3h 1m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2026, 09:32 PM UTC
Resolved
Jun 09, 2026, 12:34 AM UTC
Duration
3h 1m
Detected by Pingoru
Jun 08, 2026, 09:32 PM UTC

Affected components

NFS :: Zamtel :: PayoutZamtel :: Web DepositZamtel :: PayoutZamtel :: USSD Deposit

Update timeline

  1. investigating Jun 08, 2026, 09:32 PM UTC

    We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.

  2. monitoring Jun 08, 2026, 10:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 09, 2026, 12:34 AM UTC

    This incident has been resolved.