pawaPay incident

Performance degradation affecting Zambia MTN services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on June 7, 2026 affecting MTN :: Web Deposit and MTN :: Payout, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 07, 2026, 10:21 PM UTC
Resolved
Jun 07, 2026, 11:35 PM UTC
Duration
1h 13m
Detected by Pingoru
Jun 07, 2026, 10:21 PM UTC

Affected components

MTN :: Web DepositMTN :: Payout

Update timeline

  1. investigating Jun 07, 2026, 10:21 PM UTC

    We are experiencing an outage of the Zambia MTN services. We are investigating the issue.

  2. monitoring Jun 07, 2026, 11:02 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jun 07, 2026, 11:35 PM UTC

    The incident has been resolved. We apologise for the inconvenience.