pawaPay incident

Performance degradation affecting Malawi TNM services

Major Resolved View vendor source →

pawaPay experienced a major incident on June 4, 2026 affecting TNM :: Web Deposits and TNM :: Payouts, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 10:48 PM UTC
Resolved
Jun 05, 2026, 01:20 AM UTC
Duration
2h 32m
Detected by Pingoru
Jun 04, 2026, 10:48 PM UTC

Affected components

TNM :: Web DepositsTNM :: Payouts

Update timeline

  1. investigating Jun 04, 2026, 10:48 PM UTC

    We are experiencing an outage of the Malawi TNM services. We are investigating the issue.

  2. monitoring Jun 05, 2026, 12:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 05, 2026, 01:20 AM UTC

    This incident has been resolved.