pawaPay incident

Performance degradation affecting Zambia Zamtel services

Critical Ongoing View vendor source →

pawaPay is currently experiencing a critical incident affecting NFS :: Zamtel :: Payout and Zamtel :: Web Deposit and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 04, 2026, 09:39 PM UTC
Resolved
Ongoing
Duration
● 1h 34m
Detected by Pingoru
Jun 04, 2026, 09:39 PM UTC

Affected components

NFS :: Zamtel :: PayoutZamtel :: Web DepositZamtel :: PayoutZamtel :: USSD Deposit

Update timeline

  1. investigating Jun 04, 2026, 09:39 PM UTC

    We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.

  2. monitoring Jun 04, 2026, 10:48 PM UTC

    A fix has been implemented and we are monitoring the results.