pawaPay incident

Performance degradation affecting Zambia MTN services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on June 4, 2026 affecting MTN :: Web Deposit and MTN :: Payout, lasting 6h 12m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 09:13 PM UTC
Resolved
Jun 05, 2026, 03:25 AM UTC
Duration
6h 12m
Detected by Pingoru
Jun 04, 2026, 09:13 PM UTC

Affected components

MTN :: Web DepositMTN :: Payout

Update timeline

  1. investigating Jun 04, 2026, 09:13 PM UTC

    We are experiencing an outage of the Zambia MTN services. We are investigating the issue.

  2. resolved Jun 05, 2026, 03:25 AM UTC

    The incident has been resolved. We apologise for the inconvenience.