pawaPay incident

Performance degradation affecting Nigeria Monnify services

Major Resolved View vendor source →

pawaPay experienced a major incident on June 4, 2026 affecting Monnify :: Web Deposit and Monnify :: Payout, lasting 18h 22m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 07:39 PM UTC
Resolved
Jun 05, 2026, 02:02 PM UTC
Duration
18h 22m
Detected by Pingoru
Jun 04, 2026, 07:39 PM UTC

Affected components

Monnify :: Web DepositMonnify :: Payout

Update timeline

  1. investigating Jun 04, 2026, 07:39 PM UTC

    We are experiencing an outage of the Nigeria Monnify services. We are investigating the issue.

  2. identified Jun 05, 2026, 06:06 AM UTC

    This is a quick update to inform you that we are still experiencing degraded performance in our Nigeria Monnify deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  3. monitoring Jun 05, 2026, 09:11 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  4. resolved Jun 05, 2026, 02:02 PM UTC

    This incident has been resolved.