pawaPay incident

Performance degradation affecting Tanzania Airtel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on June 4, 2026 affecting Airtel :: Web Deposit and Airtel :: USSD Deposit and 1 more component, lasting 2h 37m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 09:52 AM UTC
Resolved
Jun 04, 2026, 12:30 PM UTC
Duration
2h 37m
Detected by Pingoru
Jun 04, 2026, 09:52 AM UTC

Affected components

Airtel :: Web DepositAirtel :: USSD DepositAirtel :: Payout

Update timeline

  1. identified Jun 04, 2026, 09:52 AM UTC

    We have identified instability in Tanzania Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring Jun 04, 2026, 10:28 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jun 04, 2026, 12:30 PM UTC

    The incident has been resolved. We apologise for the inconvenience.