pawaPay incident

Performance degradation affecting Uganda Airtel services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on June 3, 2026 affecting Airtel :: Web Deposit and Airtel :: USSD Deposit and 1 more component, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2026, 10:12 PM UTC
Resolved
Jun 04, 2026, 12:18 AM UTC
Duration
2h 6m
Detected by Pingoru
Jun 03, 2026, 10:12 PM UTC

Affected components

Airtel :: Web DepositAirtel :: USSD DepositAirtel :: Payout

Update timeline

  1. identified Jun 03, 2026, 10:12 PM UTC

    We have identified instability in Uganda Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring Jun 03, 2026, 10:52 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jun 04, 2026, 12:18 AM UTC

    The incident has been resolved. We apologise for the inconvenience.