pawaPay incident

Performance degradation affecting Uganda Airtel services

pawaPay is currently experiencing a minor incident affecting Airtel :: Web Deposit and Airtel :: USSD Deposit and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 03, 2026, 10:12 PM UTC
Resolved
Ongoing
Duration
● 1h 32m
Detected by Pingoru
Jun 03, 2026, 10:12 PM UTC

Affected components

Airtel :: Web DepositAirtel :: USSD DepositAirtel :: Payout

Update timeline

  1. identified Jun 03, 2026, 10:12 PM UTC

    We have identified instability in Uganda Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring Jun 03, 2026, 10:52 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.