pawaPay incident
Performance degradation affecting Mozambique Movitel services
pawaPay experienced a major incident on June 2, 2026 affecting Movitel :: Web Deposit and Movitel :: Payout, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Movitel :: Web DepositMovitel :: Payout
Update timeline
- identified Jun 02, 2026, 08:04 AM UTC
We have identified instability in Mozambique Movitel services. We have escalated this to the MMO for resolution.
- monitoring Jun 02, 2026, 08:26 AM UTC
A fix has been deployed by Mozambique Movitel. We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Jun 02, 2026, 08:53 AM UTC
The incident has been resolved. We apologise for the inconvenience.