pawaPay incident

Performance degradation affecting Mozambique Movitel services

Resolved after 48 minutes, affecting Movitel :: Web Deposit and Movitel :: Payout, on June 2, 2026.

monitoring Jun 02, 2026, 08:26 AM UTC

A fix has been deployed by Mozambique Movitel. We are seeing improvements in success rates and will continue monitoring the incident.

Started
Jun 02, 2026, 08:04 AM UTC
Resolved
Jun 02, 2026, 08:53 AM UTC
Duration
48m
Detected by Pingoru
Jun 02, 2026, 08:04 AM UTC

Affected components

Movitel :: Web DepositMovitel :: Payout

Update timeline

  1. identified Jun 02, 2026, 08:04 AM UTC

    We have identified instability in Mozambique Movitel services. We have escalated this to the MMO for resolution.

  2. monitoring Jun 02, 2026, 08:26 AM UTC

    A fix has been deployed by Mozambique Movitel. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jun 02, 2026, 08:53 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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