pawaPay incident

Performance degradation affecting Congo Brazzaville Airtel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on June 2, 2026 affecting Airtel :: Payout and Airtel :: Web Deposit, lasting 2h 47m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2026, 01:34 AM UTC
Resolved
Jun 02, 2026, 04:21 AM UTC
Duration
2h 47m
Detected by Pingoru
Jun 02, 2026, 01:34 AM UTC

Affected components

Airtel :: PayoutAirtel :: Web Deposit

Update timeline

  1. identified Jun 02, 2026, 01:34 AM UTC

    We have identified instability in Congo Brazzaville Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring Jun 02, 2026, 03:17 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jun 02, 2026, 04:21 AM UTC

    The incident has been resolved. We apologise for the inconvenience.