pawaPay incident

Performance degradation affecting Uganda MTN services

pawaPay is currently experiencing a minor incident affecting MTN :: Web Deposit, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 01, 2026, 05:42 PM UTC
Resolved
Ongoing
Duration
● 3h 18m
Detected by Pingoru
Jun 01, 2026, 05:42 PM UTC

Affected components

MTN :: Web Deposit

Update timeline

  1. investigating Jun 01, 2026, 05:42 PM UTC

    We are experiencing degraded performance in the Uganda MTN services. We are investigating the issue.

  2. monitoring Jun 01, 2026, 07:34 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.