pawaPay incident

Performance degradation affecting DRC Orange services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on May 31, 2026 affecting Orange :: Web Deposit and Orange :: Payout, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
May 31, 2026, 06:48 AM UTC
Resolved
May 31, 2026, 09:02 AM UTC
Duration
2h 14m
Detected by Pingoru
May 31, 2026, 06:48 AM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. identified May 31, 2026, 06:48 AM UTC

    We have identified instability in DRC Orange services. We have escalated this to the MMO for resolution.

  2. monitoring May 31, 2026, 08:13 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 31, 2026, 09:02 AM UTC

    The incident has been resolved. We apologise for the inconvenience.