pawaPay incident

Performance degradation affecting MTN OpenAPI services

Resolved after 3 hours 34 minutes, affecting MTN :: Web Deposit and MTN :: Web Deposit and 1 more, on May 30, 2026.

monitoring May 30, 2026, 05:23 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started: May 30, 2026, 04:01 PM UTC
Resolved: May 30, 2026, 07:35 PM UTC
Duration: 3h 34m
Detected by Pingoru: May 30, 2026, 04:01 PM UTC

Affected components

MTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: PayoutMTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: Web DepositMTN :: Web DepositMTN :: Payout

Update timeline

investigating May 30, 2026, 04:01 PM UTC

We are experiencing degraded performance in the MTN OpenAPI services. We are investigating the issue.
monitoring May 30, 2026, 05:23 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.
resolved May 30, 2026, 07:35 PM UTC

This incident has been resolved.

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